T-Mobile Sidekick II Sellout?
T-Mobile's new Sidekick II is making quite a splash, or so it seems.
On Tuesday I got an email from T-Mobile about a special $100 off offer
on the new Sidekick II. Slightly less than 24 hours later, I got another
email saying that they were temporarily sold out. Either these critters
are going like hotcakes or the T-Mobile marketeers have engineered
a bit of histeria around the launch of the second gen Danger Hiptop.
On Tue, 14 Sep 2004 9:23pm, Sidekick Team wrote:
>Dear Sidekick user,
>
>WOW - we've experienced EXCEPTIONAL call volume since the start
of your exclusive offer yesterday. Thanks to the overwhelming response,
we've not been able to answer all the calls as they've poured in -
and we're very sorry.
>
>We want you to know we're aware of the difficulties Sidekick customers
are having when calling to take advantage of this offer. Please know
we're working diligently to improve your customer experience.
>
>We appreciate your patience. Rest assured we ARE STILL taking
orders via the toll free number 1-800-817-9478, as this is the ONLY
way to take advantage of this exclusive offer.
>
>The line is OPEN BETWEEN the hours of 5am-10pm PST, MONDAY THROUGH
FRIDAY. If you cannot get through, we do ask you to please try again
at a later time. The offer runs until Friday, September 24 or while
supplies last.
>
>We appreciate your interest in the Sidekick II! Thank you for
being a loyal T-Mobile Sidekick customer,
>
>Your T-Mobile Sidekick II Team
>
>**********
>
>SIDEKICK II OFFER FACTS
>
>* Offer is available to current Sidekick customers ONLY.
>* Offer is while supplies last, or until Friday, September 24
whichever comes first.
>* You can buy a new Sidekick II for only $199.99 - that's $100
OFF the $299.99 suggested retail selling price.
>* The conditions are simply that you need to extend your contract
for a year and return your current Sidekick to us within 7 days of
receipt of your new Sidekick II. If we don't get it back, we'll have
to charge you the $100 you saved! That's the deal. Both color and
black and white Sidekick devices are eligible for this trade in offer.
>* To buy your Sidekick II, call 1-800-817-9478.
>* Check out the Ultimate Communication Device: visit http://www.getyoursidekick.com/productpage.htm
to learn more about the T-Mobile Sidekick II!
>
On Wed, 15 Sep 2004 8:39pm, Sidekick Team wrote:
>
>Your response to the new T-Mobile Sidekick II has been nothing
short
>of amazing!
>
>In just a few days, we've already sold through our first allotment
of devices. We are quickly working to replenish our supplies so that
more of you can take advantage of this same special offer in the very
near future.
>
>T-Mobile will send you an e-mail as soon as we have more devices
to sell. In the meantime, we ask that you refrain from calling the
special toll free Sidekick Trade-in line or Customer Care.
>
>Thank you for your loyalty and enthusiasm for the new T-Mobile
Sidekick II!
>
>Your T-Mobile Sidekick II Team