March 11, 2005

T Mobile Sidekick Rebate & Free Ringtones?

When I wrote about the T Mobile Sidekick service outage earlier this week, I was just a bit miffed. (But not nearly as miffed as some of my fellow T Mobile Sidekick users.) I mentioned that T Mobile was handing out rebates in the form of service credits. Today, the T Mobile made the Sidekick rebate official, in the form of a $20 credit. And they hinted at free ringtones ...

Being without email and the Web was pretty tough to take. I was thankful that I wasn't on the road at the time ... because when I'm on the road, I rely pretty heavily on my Sidekick, and rebate or not, I'd be quite irate. I was planning to call T Mobile to ask for a rebate just as the email arrived.

Onto the ringtones ...

The Sidekick is a polyphonic device, capable of playing excellent ringtones. But there's been a dearth of decent free ringtones for the Sidekick. Well, at least free ringtones that I'd load on my Sidekick.

Today's note gave me hope that, not only would I get a rebate from T Mobile, but that I'd be able to download some new free ringtones for the Sidekick.

Here's what they said:

Dear Valued Sidekick User:

T-Mobile USA and Danger, Inc., developer of the hiptop wireless solution that powers the T-Mobile Sidekick, confirm that full service has been restored. As such, you can effectively use the e-mail, Web and Instant Messaging (IM) functions on your device as you normally do.

We sincerely apologize for this interruption in your Sidekick service. In recognition of the inconvenience, we will be providing you with a $20 credit on your next bill.

Additionally, to thank you for your loyalty, we will launch a "Customer Appreciation" Section in the Download Fun Catalog in the very near future. In this new section, you will be able to access great new content - free! We will e-mail you with details when they become available.

Once again, thank you for being a loyal T-Mobile Sidekick customer,

Your T-Mobile Sidekick Team

Keep those lovely pictures of Andrew Jackson coming and bring on the free Sidekick ringtones!

Posted by geekbooks at March 11, 2005 09:31 PM


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